Vonnen One Year Limited Warranty

This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state. We limit the duration and remedies of all implied warranties, including, without limitation, the warranties of merchantability and fitness for a particular purpose to the duration of this express limited warranty. Some states do not allow limitations on how long an implied warranty lasts.

What Does This Warranty Not Cover

This warranty does not cover damage due to (a) transportation, (b) storage, (c) improper use, (d) failure to follow the product instructions or to perform any preventive maintenance, (e) modifications, (f) unauthorized repair, (g) normal wear and tear, (h) any type of racing or competition, (i) any off-road use or (j) external causes such as accidents, abuse, or other actions or events beyond our reasonable control (e.g., acts of god and natural disasters).

It specifically excludes coverage of the battery pack in its entirety and each of its component parts. These are subject to any applicable manufacturer warranty through Vonnen’s supplier in place at time of purchase.

How Long Does The Coverage Last?

This warranty lasts for one year from the date of customer delivery, such date to be reported as warranty registration to Vonnen within 30 days of delivery. Coverage applies only to the original purchaser of the product and is non-transferable. The warranty period will not be extended if we repair or replace the product.

What Will Vonnen Do?

We will repair any product that proves to be defective in materials or workmanship. If repair is not possible, we will either replace your product with a new product of similar composition and price, or refund the full purchase price of your product, at our sole discretion. There is no charge for inspection.

How Do I Get Service?

If you are ever dissatisfied with the materials, workmanship or performance of this product, call Vonnen at 1-408-297-2789 and we will be happy to assist you.

Limitation Of Liability

The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. Our liability shall under no circumstances exceed the actual amount paid by you for the product, nor shall we under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.

Questions about our warranty can be answered from the email form on our contact page here…